Limitations
A review on this site is a snapshot. Operators change bonus terms, payment providers and support hours between our six-month revisions. The scores reflect what we observed during the test window, not a prediction of what any individual reader will experience. Readers are asked to re-check live terms on the operator's site before depositing.
Example walkthrough
For the Kongslots review we deposited £25 with a UK-issued Visa card at 10:14 on a Tuesday, played twenty spins across Starburst and Book of Dead, requested a withdrawal of £40 at 14:52 on the same day, and received the funds back on the card at 09:03 the following morning. The timings and the receipts are kept in our records.
Scoring
Each review carries a score out of ten across six categories: welcome offer, game library, payment methods and speed, mobile app, support and responsible-gambling tools. The categories are not weighted equally; welcome offer and payments carry more weight than mobile app because they affect every reader, not only the players who install the app.
Re review cycle
A review is re-tested in full at six-month intervals and spot-checked on month three. Changes between full re-tests are noted at the top of the page under 'Updated'. If the operator loses its UK licence or materially worsens its bonus terms, the review is updated inside two working days rather than at the next planned cycle.
How we test
A test opens with a new account funded from our own money. We request KYC documents in advance, play a short set of sessions on different days, trigger support through live chat and by e-mail, and finish with a withdrawal of a round number — never the full balance — so that the processing time can be timed cleanly.
Criteria
The six scoring criteria are: welcome bonus (match percentage, max amount, wagering); game library (number of titles, studios behind them, live-dealer presence); payments (methods available in GBP, deposit and withdrawal speed, limits); mobile app (platforms, size, in-app features); support (channels, hours, time-to-first-reply); responsible-gambling tools (deposit limits, cooling-off, self-exclusion).